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Maintenance, Service & Installation

Ian Logan has decades of experience designing, installing and maintaining ponds and water features of all shapes and sizes.

Whether you’ve recently had a koi pond installed to elevate the natural beauty of your garden, or need help keeping your waterfall running efficiently —providing the soothing sights and sounds to improve your mental health — Ian can deliver maintenance and repairs to maintain the health, circulation and movement of the water.

You can learn more about our maintenance and repair packages below and explore how we can help you keep your pond, waterfall or water feature in top condition.

Explore our maintenance packages

Proactive pond maintenance packages:
Save time, money and stress

When you invest in a high-quality ecosystem pond designed and installed by Ian, you receive a 12-month guarantee as standard, no quibble, no questions.

Ian will also extend your guarantee on an annual basis for all customers who take out a continuous maintenance package. SI Waterscapes’ ponds, fountains, streams, waterfalls and unique waterscapes are designed for minimal maintenance, however, some features may require proactive, ongoing maintenance, such as treating occasional algae, ensuring pumps are operating smoothly, and regular cleaning to keep beautiful custom water features operating efficiently.

Protect your ecosystem with regular maintenance

A healthy and happy haven all year round

SI Waterscapes provides two annual maintenance packages to cater for every pond, waterfall or water feature to prevent damage, improve performance and prevent the build-up of harmful bacteria.

Year round maintenance

We’ll keep on top of your pond’s maintenance

  • We create a maintenance plan around your pond
  • Working to what you need and when you need it
  • Plan planting and treatments
  • Scheduled checks when its the right time
  • Cleaning, preventative maintenance and upgrades

Spring Maintenance Package

Retain your pond’s natural beauty

from £375

  • We drain the pond and put the fish in a temporary holding tank
  • Pressure wash the rocks and stones
  • Water plants and fertilise waterlilies
  • Drain and rinse the dirty water before refilling and treating it with a water conditioner
  • Service the autodosers and restart
  • Treatments and extra planting can also be done at this time

Autumn Maintenance Package

Professional preparation for the cold winter months

from £375

  • We check all systems are winter-ready and shutdown if required
  • remove any dead plants and trim marginals back
  • Clean skimmer and waterfalls
  • Supply and place a leaf net (to be left in place while the leaves are falling) and remove it again in December

Get in touch to discuss our maintenance packages

Why is pond maintenance so crucial?

An Aquascape ecosystem pond is thoughtfully designed to be low maintenance, providing clear, healthy water. That said, the level of maintenance required depends on the season.

As you can see from our packages above, during spring, it’s crucial to give plants the care and attention they need to thrive whilst removing dirt, bacteria and debris — essentially kickstarting spring with clean water. During autumn, the main goal is to ensure the pond remains liveable, retaining your carefully balanced ecosystem during the colder months to ensure it can blossom once more when warmer temperatures arrive.

Whether you require a one-off repair, regular maintenance or wish to book a consultation to discuss your water feature options, please contact SI Waterscapes today on +44 07415 281969. Alternatively, please send Ian a message, and he’ll be in touch as soon as possible.

Get in touch with Ian today

What our customers say

Google 5 star reviews
  • Bespoke ponds
    They did an amazing job of upgrading and replanning my existing pond into a wet land pond. Installing new filters, changing the levels, adding large and small stones, lighting and some new plants. It looks wonderful and is so relaxing to see and listen to the water movement as it gently runs into the pond from a bowl. The addition of lighting, changes the whole ambience of the pond, its lovely to look at in the evening. I was very pleased I can recommend this company Irena Dutnall
  • Bespoke ponds
    Ian Logan responded immediately to our enquiry, listened to what we wanted, made a host of helpful suggestions, produced a plan and a quotation without delay. There was no disruption or damage and everyone worked tidily and was very friendly and professional. The results have exceeded all expectations and every detail completed to a high standard. Since the work was completed there has been follow up and after care. Our garden has been transformed and the Koi have a new lease of life in a beautiful, ecological, natural environment. We cannot recommend Ian and his team too highly. Tony and Keren Monnickendam
  • pond construction bedfordshire
    From the very beginning of our research into a new water feature, Ian was incredibly helpful and always keen to give us as much guidance as possible. He sent many ideas and examples of previous work before arranging a site visit. His extensive knowledge and passion were obvious from the start, and his ideas guided us easily into an amazing design for a pondless waterfall feature. The final design, complete with lighting and a great selection of plants, looked stunning. We would 100% recommend Ian if you are after a stunning water feature. Jane and Giles
  • custom water fountains
    Ian and his team produced a modern pond to replace our old leaking rectangular one.
    The new pond contains three water falls, as well as a separate 'still water' pool for wildlife, while the main pond has a small 'cave', which allows the fish a place of safety from airborne threats. We are both very pleased with our new pond which was completed on time and within budget. Ian has visited us a couple of times since, checking that everything is running smoothly, offering advice on fish, plants and managing the pond through the seasons.
    Don Tagney
  • custom pond company
    We were thinking of having a conventional garden pond with a paved edge but, thanks to SI Waterscapes, our garden now has a very natural-looking outcrop of rock complete with a crystal clear pool, small pebble beach and waterfall. Ian and his team worked very hard in extreme weathers, always keeping us informed and offering choices. They were very friendly and ensured there was minimum mess.
    Ian is very knowledgeable about the pond eco-system and has been very willing to advise and help with ongoing maintenance since installation. We would definitely recommend Ian and this system to anyone thinking of installing a water feature.
    M & D, Woburn Sands
  • waterscapes & aquascapes
    Our pond re-vamp was probably a small project really, however, it was still a big deal to us and important to find the right people to do it. Ian was informative and up front with ideas, designs and after care advice. We were kept in the loop, even when the original had to be moved due to our gloriously unpredictable weather! Ian’s labourers were polite, punctual and respectful. They worked hard through days of rain and days that were some of the hottest of this year. C & D

Get in touch with Ian today